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Family Support Financial Counselling

Family Support Financial Counselling will provide a highly professional counselling service to all individuals with financial concerns.


Clients may refer themselves or be referred by other services.


We respect our client’s right to privacy and confidentiality. We will always maintain these to the full extent allowable by law.

Our Location

Address: Suite 15 'The Piazza' 46-52 Baylis Street, Wagga Wagga, NSW, 2650

Mailing Address: PO Box 2154, Wagga Wagga, NSW, 2650.

Phone: (02) 6921 7675

Fax: (02) 6921 8105

Hours of operation

9am-5pm Monday-Friday

Free and Confidential Counselling

Debt problems? Money Worries? Credit card debt? Behind in payments?

Can’t pay bills? Need to get debts under control? Problems paying your mortgage?

Need to use Credit Card cash advances to make it to the next pay day?

Being hassled by finance companies? Illness or unemployment causing money

problems? Need help with budgeting? Money worries due to gambling?

Family Support Financial Counselling Provides:

  • Help in assessing your current financial position.
  • You with financial options and choices for improvement in your situation.
  • Help in preparing your individual money plan (budget) to help manage your money.
  • Negotiation with creditors on your behalf.
  • Information on consumer rights and responsibilities.
  • Information on managing debts and the debt collectiojn process.
  • Information on bankruptcy.
  • Community education and information through presentations and workshops. Available to individuals groups and organizations.

The initial session will assess financial options and ongoing sessions are also available to work through the selected options.  Financial counsellor will assess the possible options for clients by looking at income, expenditure, assets, liabilities and if any legal action has commenced. Options are presented to the client also informing of the civil legal process that will continue if nothing is done. Specialist Financial counselling is also available to individuals with issues related to gambling debts.

Financial counsellors do not provide loans or arrange for loans to be obtained and can only contact third parties such as lenders with written authorisation as required by the Privacy Act.  If the option presents (after assessment of income and expenditure, assets and liabilities) financial counsellors can negotiate with creditors, debt collectors and others for repayment options after a commitment by the person to address their problems associated with gambling.

Financial counsellors in New South Wales must be accredited with the financial counsellors Association of NSW Inc.(FCAN). There are strict rules as to who may be a financial counsellor; primarily those financial counsellors belong to FCAN and must act solely out of interest for the well being of the consumer.

Other Useful Contact Numbers

Credit and Debit Hotline

1800 808 488

930am-430pm Monday to Friday


Wagga Wagga Family Support Financial Counselling is funded by the Office of Liquor, Gaming and Racing and the Commonwealth Government Financial Counselling Program (CFC).